Privacy Policy

Privacy and Security Policy

Privacy Statement


Köker Şark Turizm Sanayi ve Ticaret ltd is operating website (site, Patchwork Carpets). In this privacy statement, the references includes all parties cited as “you” transferring data to the website or our proxy (you, the user). Data collection is based on the security policy and your security poses importance to us. For this reason, your name or any other information about you is only to be used as described in this privacy statement, just in case it is needed, we shall collect the data required by our relationship.

We will keep the gathered data during a legal obligation period or through the progress of the fact that it causes our collection. You can log in or visit without providing any personal information to the website. During your visit to the site, if you do not log in with a user name and password, it will remain anonymous, and we will not be able to identify you.


1.      Gathered Information


In case you want to order from the website, we may collect a variety of information from you. We collect your information to deliver our services and in order to be used for the purchase that you make from the website and later requests. We can collect your title, your name, your gender, your email address, your address, delivery address (if different from your address), phone number, cell phone number, and fax your number, your payment details information.

We need this information to complete your orders. We may use this information to transmit the order by processing your payment. We may also use this data to inform you that your product is to be sent or sent.

We may share your name and address with a third party and to deliver your order to you. (e.g. courier company)

We may use this data in case we need to contact you or to share information about our products and our website with you and also to manage the website, receive payment from you, ensure you can use various parts of the website, detect forgery or abuses can be made to the website.

Payments you make on our site are handled by contracted financial institutions (eg. The Bank), the users are obliged to provide complete and up-to-date data to the site and contracted the organizations. Your credit card or payment information are not stored by us. They can only be accessed by the relevant financial institutions. The details of your order can be stored by us, it may not always be open to our direct access. But you can access this information by logging into your account on the website at any time. You can access the details of your completed, shipped orders here and you can manage the sharing options for your address, payment or registration information. We do not have responsibility for your access to your personal information and sharing your information with not allowed third parties. We will not accept responsibility for the improper use of your password, unless this use is caused by us.


Other uses of your personal information


We may use your personal information to make various inferences and for marketing research. Your personal information remains anonymous and it is used only for statistical purposes. You have the right to block this use at any time. The data of the surveys you fill out which are requested by Patchwork Carpets will not be shared with third parties. Only for contests / raffles in case you want to attend, we will ask you to share your e-mail address. Your survey responses are recorded and stored, regardless of your e-mail address

We may notify you about our products, promotions, discounts, newsletter or group companies and business partners. In the cases referred to in this paragraph, if you do not want to receive this information you can use the related link in the emails message we sent you. We stop sending this aforementioned information within 7 working days (except Saturday, Sunday or public holidays in Turkey) after your request.

In case your request is not sufficiently clear, we can contact with you to get information.

We may use the information of the website’s users by making them more anonymous for various purposes such as identifying areas where the users live, measuring the use of several sections of the website or monitoring the use of links in sending e-mails and share them with third parties (eg. Broadcasters).



To determine the winners of the raffle and we will use your information to inform the rewards. Detailed information can be found in terms of use of related raffles.


Third Parties and Links


We may share your information with our group companies within our company. In addition, we may share your information with our proxy or our subcontractors for the completion of the activities mentioned in the information privacy statement. For instance, we can use third parties to analyze your information to be used for customer satisfaction about delivery of the product, the receipt of your payment or marketing. Your information may be shared with third parties in order to prevent forgery. In case of a part or whole of our company changes hands, our database can be transferred in which your personal information is. In the event of demanding of public institutions and organizations such as T. C. Courts, tax offices, police forces will be shared with the concerned agencies and organizations. The website may contain third-party ads, links to different sites in certain parts or frames. We would like to draw your attention to that; Patchwork Carpets can not be held responsible for providing the information security / privacy of your information that we share, under circumstances specified in the privacy statement, with the third parties.


2. Cookies


Acceptance of cookies is not a requirement to visit the site. However, ordering from the site and using "Basket" option is only possible by activating the cookies. Cookies are small text files which are stored in your computer’s hard drive by your internet browser. They are introduced your computer to our servers as a “unique” visitor during your visit to the website. Cookies save time as you want to visit or just visit the website by providing the recognition of your Internet Protocol (IP) number. Cookies are using to make it easier to use the site (For example, if you want to update your Shopping Cart, get to know you without you having to do re-enter your email address, we do not use for the personal information gathering (e.g. target marketing). Your browser can be set to reject cookies, but this will restrict your use of the site. We can give you assurance that cookies are not contain your personal or private information and not host any virus.


3. Security


We have essential technical qualification to prevent illegal or unauthorized access to your information or accidental damage and loss of your information.

Physical, electronically and processual protection methods are used during the collection, storage and sharing process of your information. This process can sometimes require you to verify your identity before sharing information with you. The user is responsible for preventing unauthorized access to his/her computer and password. This privacy statement is stated by us to show the utmost care to protect your interests. However, despite the utmost care we want you to know that your loss that occurs in case of incapability of the website’s security systems within developing technological conditions, will not be compensated by us.


 4. Permission


By using the Site, sharing your personal information with us or our attorneys, you agree to be used your information as stated and described in this safety statement.

In this privacy statement can be amended unilaterally by us.


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